After having had very good and professional contact with owner Maico Keeris a number of times by telephone and in writing, we drove to Mierlo 3 weeks ago and we confidently commissioned Gardano in the person of Maico Keeris for our slatted roof and screens. And that was no small task. Assembly could start in 12-13 weeks, around the second week of June, provided we issued the order on the spot. We now have downright unpleasant experiences with Gardano. We wanted clarity in writing about the delivery time and unclear sentences in the 50% down payment invoice, and the lady at the counter did not like that at all. A very overworked Ellen simply barks at you on the phone as a customer and treats you as if you were a dog instead of a customer. Talk about owner Maico Keeris particularly derogatory, dismisses all agreements made with him and pretends that he is an absolute nobody in the organization, who is not allowed to make any agreements at all. Really very strange! She also told us that we could actually be very happy that for that price (because the prices had already doubled and that in 4 weeks) we would get our assignment carried out and it could even take more than 16 weeks and so just like that. after summer going to be! When we started to fight and the owner Maico wanted to talk about this very strange turn of events, she even became aggressive and threatened to cancel the order. And no, she couldn't put me through either, because she didn't even have his new 06 number ?! It will come as no surprise to anyone that we have agreed to cancel, really do not do business with this company and do not pay 50% upfront at all before a black and white delivery date is set.
